Introducción
At the Immigration Office, hundreds of passengers come and go every day. Faced with complex processes and changing policies.
How can passengers quickly obtain information, queue in an orderly manner, and learn about emergencies in a timely manner? pantallas de visualización LED may be the key to solving these problems.
Tabla de contenido
1. The main tasks and needs of the Immigration Office
The Immigration Office hopes that the LED display screen can clearly display the various business processing procedures.
For common businesses such as passport application and visa renewal, the steps, materials to be prepared and precautions are clearly written, so that everyone can understand them at a glance and avoid unnecessary trips.
At the same time, policies and regulations are updated quickly, and the LED display screen can scroll the latest entry and exit policies in a timely manner.
Such as any new changes in visa policies, so that everyone can know them at the first time to avoid delays due to lack of understanding of policies.
There is also the promotion of some online service platforms, such as the “12367” service platform, to teach everyone how to use it, so that everyone can handle business at home.
The Immigration Office wants to connect the LED display screen with the queuing system.
Real-time display of who should go to which window to handle the business, and how long it will take to wait.
So that everyone can know the situation and arrange their time reasonably, and the hall will not be chaotic.
When handling business, the LED display can also display the progress of the business, such as whether your application has been accepted or is under review.
So that everyone knows what stage their business has reached and feels at ease.
The immigration office wants to use the LED display to show its service concept and some work results, so that the public will feel that this department is reliable.
At the same time, some relaxing content can also be played, such as cultural customs of different countries and beautiful tourist attractions.
So that everyone will not be so bored while waiting, and the atmosphere of the entire hall will become more relaxed.
In case of emergencies, such as heavy rain outside, public health incidents, or sudden system failure, the immigration office hopes that the LED display can switch to emergency mode immediately.
Quickly release emergency information and tell the public what to do, so as to ensure everyone’s safety and keep the hall in order.
The immigration office also hopes that the LED display screen can work well with self-service equipment.
Such as self-service acceptance machines and self-service endorsement machines, and teach everyone how to operate them through the display screen.
This can improve work efficiency and reduce the pressure on manual windows.
In addition, if the monitoring screen of the hall can be displayed in real time, the staff can find and deal with problems in time, making the hall management more intelligent.
2. Application scenarios of LED display screens in immigration offices
1). Customs clearance information display
In the immigration office, the LED display screen is like a caring “information housekeeper” when you drag your luggage and look for directions in the hall with a confused face.
It can display the flight number in real time, so that you can know which flight you should take at a glance, and you don’t have to worry about missing the boarding time in a hurry.
The queue number will also be clearly displayed, so you will have a bottom line in your heart, knowing when you can go through customs, and you will feel more at ease.
If there are any new changes in immigration policies, the LED display screen will also “call” for the first time, using eye-catching text and simple icons to let you know in advance, so as not to delay things because of ignorance of the policy.
For example, if the visa policy has been adjusted recently, or there are new regulations for entry requirements in some countries, the LED display will be updated in time, so that you can be prepared before going through customs.
2). Queue information display
In the waiting hall, the LED display is like a “queue secretary”. It will clearly tell you which channel to queue in, so that you can avoid wasting time in the wrong queue.
The waiting time will also be updated in real time, so you can arrange your time reasonably, such as going to have a cup of coffee, going to the bathroom, or calling your family to report your safety.
The instructions in the waiting area are also very practical. If you don’t know where to wait for the bus after going through customs, the LED display will tell you the direction with arrows and text.
Reducing the time you wander around in the hall and improving customs clearance efficiency.
For example, during peak hours, the hall is crowded with people. With the guidance of the LED display, you can quickly find your location and save a lot of time.
3). Emergency notification and warning information
If you encounter an emergency, such as flight delays caused by bad weather, public health incidents or security inspection prompts, the LED display will immediately switch to “emergency mode”.
It will remind you to pay attention to safety with eye-catching text and sound, such as “Please note that due to weather reasons, some flights are delayed.
Please pay attention to the latest notice.” If emergency evacuation is required, it will also guide you to leave the scene quickly and safely like a “commander” with clear arrows and text to avoid chaos.
For example, in the event of an emergency such as a fire or earthquake, the LED display will display the evacuation route to guide passengers to evacuate in an orderly manner to ensure everyone’s safety.
4). Publicity
The LED display can also play travel safety tips, such as how to keep your belongings abroad and how to ask for help in an emergency.
At the same time, it will also show the cultural characteristics of different countries, allowing passengers to understand the cultural customs of the destination while waiting for customs clearance and increasing the fun of travel.
For example, it will play some short videos to introduce Japanese etiquette culture, Thai customs and taboos, etc., so that you can also learn practical knowledge while waiting.
This kind of publicity not only makes the waiting time of passengers no longer boring, but also reflects the caring service of the Immigration Department, allowing passengers to feel warmth and care before departure.
3. What are the benefits of using LED display screens in the Immigration Department?
There are many benefits to using LED display screens in the Immigration Department, as follows:
1). Improve the efficiency of information transmission
In the past, staff had to spend a lot of time verbally informing or posting paper notices. Now with LED display screens, important information such as flight number, queue number, and entry and exit policy is clear at a glance.
Real-time updates allow passengers to obtain them for the first time, reducing confusion and misunderstanding caused by information asymmetry and improving efficiency.
2). Optimise on-site order management
In the waiting hall, people come and go, and it is easy to become a mess.
The LED display screen clearly displays the queues and waiting areas, guiding passengers to queue and wait in an orderly manner, avoiding blind wandering and queue jumping.
Moreover, the waiting time can also be displayed in real time, so passengers know what to do, and their anxiety is greatly relieved, and the on-site order is naturally in order.
3). Enhance emergency response capabilities
When encountering emergencies, such as flight delays due to bad weather and public health incidents requiring emergency evacuation, the LED display can quickly switch to emergency mode.
Using eye-catching text and clear arrows to guide, and timely issue emergency notices and evacuation instructions.
In this way, passengers can respond quickly and act according to instructions, effectively avoiding safety hazards caused by information delays or confusion, and ensuring everyone’s life safety.
4). Enrich service content and experience
The LED display can not only display practical information, but also play travel safety tips, cultural characteristics of different countries and other content. When passengers are waiting for customs clearance.
Not only can they learn practical travel knowledge, but they can also experience foreign cultures in advance, making the originally boring waiting time interesting.
Improving the overall satisfaction with the services of the Immigration Department, and making the entire entry and exit process more warm and comfortable.
4. Analysis of types of LED display screens suitable for the Immigration Department
1). Single color LED screen
This type of display has only one colour per pixel, mostly red or yellow-green, because the process of red and yellow-green is simple and the cost is low.
It is suitable for scenes where simple information needs to be provided, such as channel prompts and queue number displays at the immigration office.
It can clearly display text information to help passengers quickly find the corresponding channel and understand the queue progress.
2). Small pitch high-density LED display screen
This display screen has the characteristics of high resolución, high contrast, high frecuencia de actualización, etc., and can present a clearer and more delicate picture.
In the command centre, monitoring centre and other places of the immigration office, it can be used to display monitoring pictures, data information, etc., which is convenient for staff to monitor, analyse and judge information.
At the same time, small pitch high-density LED display screens are also suitable for scenes where a large amount of information needs to be displayed.
Such as flight dynamics, policies and regulations, so that passengers can obtain various types of information more clearly.
3). Pantalla LED para exteriores
For outdoor areas of the immigration office, such as parking lots and squares, outdoor LED display screens are required.
This display screen has the characteristics of waterproof, dustproof, UV protection, etc., and can work normally under severe weather conditions.
It can be used to publish information such as immigration policies and safety tips, so that passengers can understand relevant important information before entering the office.
5. Conclusión
The efficient operation of the immigration office is inseparable from the optimisation of every detail, and the reasonable application of LED display screens is undoubtedly a highlight.
It not only improves the efficiency of information transmission but also enhances emergency response capabilities, making every entry and exit of passengers smoother and safer.
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