Introduction
In the digital age, the government hall is an important place for people to interact with the gouvernement. How to improve service quality and efficiency has become the key.
L'émergence de Écrans d'affichage LED has brought a new change to the government hall. So, what role does the LED display screen play in the government hall?
Table des matières
Function 1: It can improve the information display of the service window
The government hall is where everyone handles various affairs, but sometimes, policies and procedures may be confusing.
At this time, the LED display screen is like a “super information assistant”, making complex policies and procedures simple and clear.
1). The latest policies are clear at a glance
Policies are always changing. Sometimes new rules are introduced, and people may not know them, or know them too late, and miss many opportunities.
The LED display screen is like a “policy bulletin board”, which displays the latest policies and regulations in a simple and straightforward way.
For example, new immigration policies or tax incentives will be explained on the display screen with clear text, charts and even small animations, so that everyone can understand them at a glance.
In this way, everyone can adjust their plans according to the latest policies without worrying about missing important information.
2). The process of doing things is no longer confusing
Many people go to the government hall to do things. What they are most afraid of is that they don’t know the process and can’t do it well after running around.
The LED display is like an “intelligent navigation”, which clearly displays the process of each business, the materials that need to be prepared, and the precautions.
For example, when applying for a business license or applying for a visa, the display will tell you what materials you need to bring, which window to go to, and how long it will take to get it done.
In this way, everyone can prepare in advance, avoid unnecessary trips, and naturally improve the efficiency of doing things.
Moreover, the content of the LED display is not only clear, but also supports multiple languages in international big cities.
Many government halls’ display screens will display information in multiple languages, such as English, Chinese, and Spanish, at the same time, which is convenient for people from different backgrounds to use.
This multilingual support allows foreign friends to do things easily without worrying about language barriers.
3). Keep track of the progress of doing things at any time
In some government halls, the LED display will also display the progress of business handling in real time.
For example, when you submit an application, the display will tell you the current status, such as “under review” or “passed”.
In this way, everyone will have a clear mind, and they don’t have to worry about the application falling into the sea, and they can arrange their time reasonably.
In short, the LED display is like a “caring assistant” in the government hall, making complex policies and processes simple and easy to understand, making it easier and more efficient to do things.
Function 2: Key Tool for Boosting Service Transparency
The service transparency of the government hall directly affects the satisfaction and trust of the people.
The LED display plays an important role in this regard, mainly reflected in the following two aspects:
1). Service progress inquiry
The most anxious thing about doing things in the government hall is not knowing where your affairs are progressing.
The LED display is like a “progress tracker”. By connecting with the business system of the government hall, it can display the progress of people’s business in real time.
For example, when you submit an application, the display will clearly tell you the current status, whether it is “under review”, “waiting for materials to be supplemented”, or “passed”.
In this way, you will not wait in the hall or repeatedly ask the staff because you don’t know the progress, which greatly reduces anxiety.
This real-time updated progress information not only allows people to clearly know which stage their affairs are in, but also enhances the transparency and predictability of doing things.
For example, if you see that your application has entered the “review” stage, you can roughly estimate how long you need to wait, so as to arrange your time reasonably.
2). Publicity of service evaluation
The public has the most say in whether the service quality of the government service hall is good or not.
The LED display can display the evaluation results and satisfaction survey data of the public on government services.
For example, the service satisfaction score of each window and the feedback from the public will be clearly displayed.
In this way, not only can other people have a reference when choosing a service window, but also can accept public supervision and motivate staff to improve service quality.
This kind of publicity of service evaluation is like a “transparent mirror”, which allows staff to know how they are performing, and also allows the managers of the government service hall to find problems and improve them in time.
For example, if the satisfaction score of a window is low, the manager can conduct targeted training or adjustments to promote the formation of a good service atmosphere in the entire government service hall.
In short, the LED display makes the service of the government service hall more transparent and efficient through service progress inquiry and service evaluation publicity, and also makes the public feel more at ease and assured in the process of handling affairs.
Function 3: It is an intelligent assistant that can optimise hall management.
The government hall is a place with a large flow of people and busy affairs, and it is not easy to manage.
The LED display is like an “intelligent management assistant” to help optimize the daily operation of the hall, which is mainly reflected in the following two aspects:
1). Integration of intelligent queuing and calling system
In the government hall, queuing is inevitable, but the chaotic queuing order will make everyone feel irritated.
After the LED display is combined with the queuing and calling system, it becomes an “intelligent queuing guide”.
It will clearly display the current queue number, the corresponding window information, and the estimated waiting time.
For example, when you see the screen display “Current processing number: A005, estimated waiting time: 10 minutes”, you will know how long you will have to wait, and you will not be anxious because you don’t know the progress.
This clear display of queuing information can not only guide the public to queue in an orderly manner, but also avoid chaos and congestion, and improve the management efficiency of the entire hall.
Moreover, for some people who are in a hurry, they can arrange their itinerary reasonably according to the waiting time, such as going to a nearby place for a cup of coffee first, and then coming back when their number is almost up.
2). Crowd monitoring and early warning
Sometimes, the government hall will usher in a peak in the flow of people, such as at the end of the month or during holidays, and the difficulty of management will be greatly increased at this time.
The LED display can monitor the flow of people in the hall in real time through integrated sensor technology.
When the density of people exceeds the set safety value, the display will issue an early warning message in time, such as displaying “The current flow of people is too high, please pay attention to diversion of staff.”
This early warning function is like a “smart security officer”, reminding staff to take diversion measures in time, such as opening more windows and guiding people to wait in other areas.
In this way, it can not only ensure the order of the hall but also avoid safety hazards caused by excessive flow of people, such as crowding and trampling.
In short, the LED display helps the government hall to better manage daily operations by integrating the intelligent queuing system and crowd monitoring and early warning functions.
It makes the government hall more orderly and makes the people’s service experience more comfortable and safe.
Function 4: It is a visual business card that can shape the image of the government
The government hall is the “first window” for the public to contact the government, and the LED display is the “visual business card” of this window.
It shapes and displays the image of the government in various ways, which is mainly reflected in the following two aspects:
1) Displaying the image and culture of the government
The government hall is not only a place for doing business, but also an important platform for displaying the image of the government and the city’s culture.
The LED display can convey a positive image of the government and the cultural heritage of the city to the public by playing government propaganda films, city image films, and civilised etiquette.
For example, the screen can display the city’s landmark buildings, historical sites, cultural and artistic activities, etc., so that the public can feel the charm of the city and the care of the government while doing business.
This display method not only enhances the public’s sense of identity and belonging to the government, but also enhances the city’s cultural soft power.
For example, in some international cities, the LED screens in government halls will display multilingual civilized etiquette propaganda content.
It helps people from different backgrounds better integrate into the local society, while also showing the city’s international image.
2). Improve the sense of technology and modernization of the government hall
In the digital age, people’s expectations for public services are getting higher and higher.
LED display screens, with their high definition, high luminosité and diversified display effects, add a sense of technology and modernity to the government hall.
For example, the screen can display dynamic charts, exquisite pictures and smooth videos, making information transmission more vivid and intuitive.
This modern display method not only enhances the overall image of the government hall, but also demonstrates the government’s service concept of keeping pace with the times and actively innovating.
For example, some government halls will use LED display screens to display the operation process of the intelligent government system, guide the public to use online services, and improve the efficiency of doing things.
This improvement in the sense of technology not only makes the government hall look more modern, but also allows the public to feel the government’s dedication and efforts in service.
In short, LED display screens have become an important tool for shaping the government image by displaying the government image and culture.
Enhancing the sense of technology and modernization of the government hall has become an important tool for shaping the government image.
The government hall is not only a place for doing business, but also a window for displaying the government service concept and urban culture.
Function 5: It is an effective carrier that can help the government's publicity and education
In an international government environment, LED display screens are not only a tool for information transmission, but also an important carrier for improving the effectiveness of government publicity and education.
It helps the public better understand policies and laws in a variety of ways and enhances their trust and satisfaction with government services.
1). Policy interpretation and publicity
The complexity of policies often confuses the public, and LED display screens can provide in-depth and easy-to-understand interpretations of policies through vivid animations, videos, and graphics.
For example, animations can be used to show the scope of the application and the application process of tax incentives, or videos can be used to explain the latest changes in the social security system.
This intuitive approach not only makes policies easier to understand but also attracts the public’s attention and improves the awareness and implementation rate of policies.
In addition, LED display screens can also update content regularly according to different policy themes to ensure that the public can obtain the latest policy information in a timely manner.
For example, during the publicity of environmental protection policies, the display screen can play short animations on energy conservation and emission reduction to guide the public to actively participate in environmental protection actions.
2). Legal publicity and education
The construction of a rule of law society requires the public to have a good sense of the rule of law.
LED display screens popularise legal knowledge and enhance the public’s awareness of the rule of law by playing rule of law publicity videos, case analysis and other content.
For example, real legal cases can be displayed on the screen, and expert interpretation and animation demonstrations can be used to help the public understand the practical application of legal provisions.
This intuitive publicity method not only makes legal knowledge easier to accept, but also creates a good atmosphere of the rule of law.
For example, on the “Constitutional Publicity Day”, the display screen can play short videos of constitutional knowledge to guide the public to understand the importance and basic content of the Constitution.
In short, the LED display screen has become an effective carrier of government publicity and education through policy interpretation and publicity, as well as legal publicity and education.
It not only helps the public to better understand policies and laws, but also enhances the service functions of the government hall and promotes the construction of a rule of law society.
Role 6: It is a potential factor that can enhance the commercial value of the government hall
The government hall is not only a place to provide public services, but also can promote the development of the regional economy by rationally utilising resources to enhance its own commercial value.
LED display screens play an important role in this regard, which is mainly reflected in the following two aspects:
1). Advertising and publicity
The LED display screen of the government hall can reasonably use idle time for commercial advertising during non-peak hours or specific time periods.
This practice is very common internationally. The government halls of many countries will use display screens to display the advertising content of surrounding enterprises without interfering with normal government services.
For example, display information such as promotional activities and new product launches of local merchants.
This type of advertising not only adds extra economic income to the government hall, but also provides a publicity channel for surrounding companies, helping them expand their brand influence and attract more potential customers.
This mutually beneficial and win-win model not only improves the economic benefits of the government hall but also promotes the development of local businesses.
2). Enhance the attractiveness of surrounding businesses
The government hall itself is a densely populated place, and a large number of people come to do business every day.
Modern facilities and a good service environment can attract the development of surrounding businesses.
For example, coffee shops, fast food restaurants, bookstores, etc., can be opened around the government hall to provide convenient services for people doing business.
As one of the modern facilities of the government hall, the LED display not only improves the overall image of the government hall.
Moreover, by displaying surrounding business information, the commercial appeal of the government hall is further enhanced.
For example, the display screen can display the preferential information of surrounding businesses and guide people to go there for consumption during the intervals between businesses.
The formation of this business ecology not only improves the commercial value of the government hall but also enhances the influence of the region, attracting more enterprises and businesses to settle in, forming a virtuous circle.
In short, the LED display screen has become a potential factor in enhancing the commercial value of the government hall through advertising and publicity and enhancing the attractiveness of surrounding businesses.
It not only brings additional economic income to the government hall, but also promotes the development of regional commerce, achieving a win-win situation of public services and commercial value.
7. Conclusion
The wide application of LED display screens not only makes the services of government halls more efficient and transparent, but also improves the people’s service experience and satisfaction.
It is not only the “smart assistant” of the government hall, but also the “bridge” for communication between the government and the people.
Enfin, si vous souhaitez en savoir plus sur les écrans d'affichage LED, veuillez nous contacter.
